The answer is simple.. to make more money!
In many cases, there are items overlooked or omitted by the insurance adjuster in the original claim. This could be anything from incorrect counting of shingles, overlooking pipe jacks and painted roof vents to missing drip edge and code upgrades. These missing items will need to be completed to get the job done correctly. A new estimate will need to be written and submitted to the insurance company for approval.
Time, Training & Expertise
As a contractor, you need to fill your days with selling, building and focusing on each job/crew closely to ensure a successful/profitable business. You don’t have the time to sit and review each claim, muddle through documentation and chase down adjusters all day.
SO let us do that for you!
Software Training
Most insurance companies use either Xactimate or Symbility processing software to generate their roofing claims. These software programs use a vast amount of coding,terms, pricing and descriptions that take a long term to learn and cost money to learn it. So, let us take care of that for you!,
Experience
We at CTT Claims are licensed and certified in both Xactimate and Symbility software.
Which is a huge plus for you! It doesn’t matter what program your client’s carrier uses, we
are trained in both so we will be able to get you the best pricing and bang for your buck!
Through many years of training and experience we are quickly able to see where we can help. As previous roofers, we know what it takes to complete a job successfully. We know that by serving your client to the best standard helps everyone involved. We are very passionate about making sure everyone is compensated for the hard work they have performed. So, let us help you get started!
Step 1
We will need the scope of work from the carrier along with any other supporting documentation and the inspection pictures or pictures from the roof build
Step 2
Each Claim will be reviewed to ensure the carrier has the correct pricing and hasn’t missed any items. In the case the carrier has paid correctly and a supplement isn’t need, there will not be a charge
Step 3
Nowadays carriers have the choice for claims to be written in Xactimate or Symbility. We will write the supplement in either Xacatimate for Symbility. (We recommend write the supplements in the same software as the carrier has written) Once the supplements have been written they will upload to your CRM software or emailed for approved.
Once approved the supplements will be emailed to the carrier.
Step 4
We will contact the carrier two to three times a week to ensure the adjuster is reviewing the supplements.
Once we have spoken with the adjuster, a notification will be sent to you.
Step 5
Once the carrier has agreed to the supplement, most times they will email us a copy of the revised scope.
We are here for you whenever you need us! Please contact us to let us help make your insurance claims easier!